Refund policy

Boutique paintings


Returns are accepted in the following conditions:

  • Within 7 days after receipt of the order
  • In the event of non -compliance of the product, on presentation of photographic evidence
  • In its original packaging
  • The return costs remain the responsibility of the customer

The return request is to be made by email at info@artkintsugi.com.

Portrait controls

The portraits being made on order, here is the procedure:

  • Trades

    You send me your best photos and we define together what you want in terms of format and options


  • Deposit

    I request a 50% deposit of the price to validate the order


  • Insight

    Creation of a photomontage of preview before realization, to have a global idea of ​​the final rendering.


  • Achievement

    Creation of Portels portrait


  • Final photo

    Once the portrait is finished, I take a photo and send it to you.


  • Balance

    Payment of the balance is worth for approval of the portrait. I only send the order when the entire price has been set.


  • Dispatch

I make the packaging with love of the order that I exhibit with a tracking number that will be sent to you.

  • Notice

A little return to your opinion would be highly appreciated as well as possibly a photo of the work enthroned at home, usable for my social networks

 Portrait

The return request is only accepted in the event of a technical defect of the product, since the validation of the order has already been made.

  • Within 7 days after receipt of the order
  • In the event of non -compliance of the product, on presentation of photographic evidence
  • In its original packaging
  • The return costs remain the responsibility of the customer

The return request is to be made by email at info@artkintsugi.com.